This week I watched an old College Lecture from 1997, “The Surrender of Culture to Technology” with the media theorist and culture critic Neil Postman. The lecture was based on his book Technopoly where Postman in a quite entertaining and provocative way raises a series of questions that need answering in regard to new technology. Especially television and the internet is in his scope during his talk.
Today, almost 30 years later, in a time when artificial intelligence (AI) is becoming part of classrooms, lesson planning, and student assessment, it is likewise urgent to pause and ask the right questions. In Technopoly (1992) Neil Postman proposed seven questions that any society should ask when a new technology is introduced. His intention was not to stop innovation, but to foster technological literacy, meaning not just the ability to use technology, but the ability to understand its cultural, social, and political consequences. As schools and other educational institutions across the globe begin implementing generative AI tools like ChatGPT, adaptive learning platforms, and AI-based grading assistants, Postman’s critical lens becomes not only relevant but, in my opinion, quite necessary.
Postman’s Seven Questions, Reimagined for the Age of AI in Education
Postman asks the following 7 questions. By answering one it is possible to move forward to the next. In that sense there is a taxonomy to the questions. I have listed them here.
- What is the problem that this new technology solves?
- Whose problem is it?
- What new problems do we create by solving this problem?
- Which people and institutions will be most impacted by a technological solution?
- What changes in language occur as the result of technological change?
- Which shifts in economic and political power might result when this technology is adopted?
- What alternative (and unintended) uses might be made of this technology?
Rethinking Education in the Age of AI: A Postman Perspective
It is worth pausing to ask not only what AI can do, but why we are inviting it into education in the first place. Postman’s questions is a way to resist the seduction of innovation for its own sake. Reimagining Postman’s seven inquiries in the context of today’s AI revolution in schools reveals both the promises and the perils of our current trajectory.
We begin, as Postman would, by asking: What is the problem to which this technology is the solution? In education, AI is often framed as a remedy for overworked teachers, disengaged students, or slow feedback loops. Tools powered by machine learning claim to tailor instruction to the individual, offering faster responses than any teacher could manage. But beneath this efficiency lies a more fundamental question: is the core challenge really a lack of automation—or rather, a lack of meaningful human connection in learning? This leads us to the second question: Whose problem is it? The burdens AI alleviates—lesson planning, grading, administrative tracking—are largely those of the teacher or the institution. Rarely does AI directly respond to the student’s need for dialogue, struggle, or relational guidance. When a student submits an AI-generated essay, the final product may appear polished, but the learning process, drafting, reflecting, revising often vanishes. In solving the adult’s problem, we may be ignoring the child’s.
Yet every solution brings new complications. What new problems might be created by solving the old one? In one Danish secondary school, the use of ChatGPT among students has led to a spike in what teachers call “algorithmic authorship.” Educators now spend more time detecting machine written work than offering thoughtful feedback. The tool meant to conquer writer’s block has instead eroded authorship, critical thinking, and integrity, forcing teachers into the role of AI-police rather than mentors. So, who benefits? Certainly, the EdTech industry, whose products are increasingly embedded in national education policies. Governments hoping to reduce costs and standardize testing also stand to gain. But do students truly benefit, when automation risks dulling their curiosity, creativity, and capacity for reflection? In classrooms where AI-generated feedback replaces teacher dialogue, efficiency comes at the expense of education. And inevitably, who loses out? The open-ended question loses. The productive error loses. The slow conversation and the unpredictable insight lose. In a U.S. high school piloting AI tutoring, students report turning to the chatbot first, not their peers, not their teachers. Authority is shifting, and with it, the fragile space where democratic dialogue and educational experimentation unfold. At its core, every technology promotes certain values. So we must ask: What values does AI promote in education? The dominant values are speed, precision, and performance. These are not inherently negative, but they may come at the cost of empathy, ambiguity, and critical reflection. Education, in its richest form, is not about solving problems quickly, but about dwelling in questions, learning how to navigate complexity, contradiction, and uncertainty. These are not tasks that can or should be outsourced to algorithms. Finally, we must ask: Which institutions are changed by this technology, and how? Schools, once envisioned as democratic communities of inquiry, risk becoming data-driven service platforms. In some UK primary schools, AI-generated reading assessments have replaced teacher-pupil conversations. The result? More data points, but fewer relationships. More measurement, but less meaning.
Eventhough I might play a roll of being overly critical here my concern is, that if we adopt AI in education without asking these seven questions, we risk letting the technology reshape our values, practices, and institutions in ways we neither intended nor fully understand. Neil Postman warned us not to become tools of our tools. In an age of smart machines, the real test of our intelligence is whether we still remember how to ask the human questions.
Democracy Requires Friction
Postman argued that new technologies are not additions to a culture; they change everything. AI in education is not just a tool – it’s a force that reshapes how we think about knowledge, authority, and agency. If democratic education means more than standardized test scores – if it means learning to think together, disagree respectfully, and act ethically – then we must treat AI with caution and curiosity, not blind adoption. The purpose of education is not to prepare students to become machines. It is to help them become fully human. This includes the ability to ask questions that machines cannot answer: Who am I responsible for? What kind of society do we want? What does it mean to be free? Postman reminds us that just because we can automate learning doesn’t mean we should. We should not fear technology, but we should fear forgetting to ask what it asks of us. Neil Postman gave us a framework for technological critique grounded in human values, democratic education, and cultural awareness.
In the evolving landscape of political communication, politicians and heads of state are increasingly turning to artificial intelligence not merely as instruments of narrative control and persuasion. AI-powered content generation, micro-targeting, and sentiment analysis allow leaders to craft highly personalized, emotionally resonant messages that can bypass traditional media gatekeepers and exploit citizens’ psychological vulnerabilities. This creates a profound imbalance in democratic discourse: when politicians use AI to simulate authenticity, amplify propaganda, or flood public spheres with tailored disinformation, they effectively automate manipulation. The opacity of algorithmic messaging, often delivered through digital echo chambers, blurs the line between persuasion and coercion. Rather than fostering informed participation, such practices risk undermining public trust, diluting accountability, and eroding the deliberative foundations upon which democratic societies depend.
In my oponion asking Postman’s questions in a time of artificial intelligence is not just an intellectual exercise – it is a civic responsibility and especially when dealing with education.
References:
Postman, N. (1992). Technopoly: The surrender of culture to technology. New York: Knopf.
Postman, N. (1995). The end of education: Redefining the value of school. New York: Vintage Books.
Postman, N. (1999). Building a Bridge to the 18th Century: How the Past Can Improve Our Future. New York: Vintage Books.